1. General provisions.
1.1 In order to purchase the necessary goods in the online store www.specofkes.lt, please familiarize yourself with the rules for purchasing and selling goods.
1.2 The rules for the purchase and sale of goods shall be considered a purchase and sale agreement (hereinafter referred to as the Agreement) establishing mutual rights, obligations and responsibilities between the seller (hereinafter referred to as the Online Store) and the customer (hereinafter referred to as the Buyer).
1.3 The owner of the online store is Gintaras Lisauskas IDV.
2. Conclusion of the contract.
2.1 The Agreement between the Online Store and the Buyer is considered concluded from the moment when the Buyer, having created a shopping cart, specified the Buyer's details, selected the payment method for the order, reads and agrees to the terms and conditions of the Online Store, clicks the "Pay" button, and the Online Store sends the Buyer confirmation to the e-mail address specified by him/her regarding the acceptance of the order.
2.2 All concluded contracts are stored in the Online Store database.
3. Buyer's rights.
3.1 The Buyer has the right to purchase in the Online Store in accordance with these rules and the legal acts of the Republic of Lithuania.
3.2 Natural persons and legal entities have the right to purchase goods in the Online Store.
4. Buyer's obligations.
4.1 To accept the goods ordered in the Online Store and pay the agreed price for them and their delivery, using the payment methods provided in the Online Store.
4.2 Immediately update any changed Buyer data – phone number, address, e-mail address, etc.
5. Online store rights.
5.1 If the Buyer attempts to harm the operations of the Online Store, the Online Store may suspend or restrict the use of its services.
5.2 The online store has the right to suspend or terminate its activities and change the rules without warning the Buyers.
5.3 If the Buyer pays for the goods by bank transfer, the order will be cancelled if the payment is not made within 5 working days. The order is considered paid when the full amount intended by the Buyer for the purchased goods is transferred to the bank account of the Online Store.
6. Obligations of the online store.
6.1 To create appropriate conditions for the Buyer to use the services provided by the Online Store.
6.2 Deliver the goods ordered by the Buyer to the specified address within the specified (agreed) delivery time.
6.3 In the event of difficult circumstances where it is not possible to deliver the goods ordered by the Buyer, the Online Store undertakes to offer similar goods, and if the Buyer refuses, to refund the money paid.
7. Delivery of goods.
7.1 Ordered goods are delivered to any location in Lithuania within 1-5 business days after payment. Delivery of goods is carried out using Lithuanian Post, Post24, Omniva, DPD self-service terminals, couriers and Bus parcel services. Goods can also be delivered by the Online Store's transport, in Kaunas city - 9 EUR, in the countryside - 0.30 EUR/km.
7.2 If necessary, we can offer to deliver goods throughout Europe. The delivery price and term are determined individually. If you need goods outside the territory of the Republic of Lithuania or you intend to purchase 2 pcs. or more goods, write or call us. After assessing the quantity of goods and the country, we will inform you of the shipping price and term. The delivery price of parcels depends on the size and weight of the ordered goods.
7.3 In cases where the Buyer's contact information (delivery address, postal code, phone number) is indicated incorrectly, shipments may be delayed, and the Online Store is not responsible for the delay.
7.4 If the buyer wishes, there is an option to choose to pick up the order from the physical "Workwear and Footwear" store, by selecting "Pickup on site" when making the payment. The pick-up location is at Kaunas, PM "Urmas" Rytinė galerija, entrance between warehouses 11 and 12. Pick-up is possible during the working hours of the "Workwear and Footwear" store: Weekdays 9:00 - 17:00, Saturday 9:00 - 16:00, Sunday 9:00 - 15:00.
8. Return of goods.
8.1 The Buyer has the right to return the received goods within 14 calendar days after receipt of the goods, by submitting a written request to the Online Store, indicating the reason for the return and the desired method of compensation (exchange of goods or refund), the return is carried out at the Buyer's expense.
8.2 Returned goods must be unworn, undamaged, complete, in original packaging, and in good condition.
8.3 In cases where the Buyer receives the wrong product ordered or a product of poor quality, the return is carried out at the seller's expense.
8.4 After the return of the goods, after the seller has assessed the quality of the returned goods, the money is returned to the account specified by the Buyer within 14 calendar days. When only part of the purchased goods is returned, the return costs are not reimbursed.
8.5 Return address: "Workwear and Equipment Store", PM "Urmas", Rytinė galerija, between warehouses 11 and 12, Pramonės pr. 16, Kaunas LT-51186
9. Responsibility.
9.1 The Buyer is fully responsible for the accuracy of the data provided in the registration form. The online store is not responsible for the consequences arising from the absence of accurate data of the Buyer in the registration form.
9.2 The Buyer is fully responsible for the actions and consequences arising from using the Online Store. The transfer of the Buyer's login data to third parties is prohibited. If the login data is transferred to third parties, the Buyer remains responsible for the consequences arising.
9.3 The Online Store is not responsible for the information provided on other websites, even if the Buyer accesses the aforementioned pages through links in the Online Store.
9.4 If one of the parties to the contract suffers harm and damages arise, the guilty party shall be liable in accordance with the laws and legal acts in force in the territory of the Republic of Lithuania, and the resulting damage must be compensated immediately.
10. Information management and personal data protection.
10.1 The details of the online store are specified in the "Contacts" section.
10.2 The online store sends information to the Buyer via the e-mail address specified in the registration data. At the Customer's request, information may be sent via other information delivery channels.
10.3 The Buyer's data is stored in accordance with the Law on Personal Data Protection of the Republic of Lithuania and other legal acts regulating the protection of personal data.
11. Final provisions.
11.1 The terms and conditions of this Online Store comply with the requirements of the laws and legal acts of the Republic of Lithuania.
11.2 All disputes arising from the implementation of these rules shall be resolved primarily in accordance with the principles of common sense, honesty, cooperation, and negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.